Frequently Asked Questions

What Can I Bring For Repair?

Items that can be repaired dependent upon volunteer recruitment; but they can include the following:

  • Electrical appliances - e.g., toaster, lamp, waffle maker, blender

  • Clothing/textiles - e.g., socks with holes in them, ripped sweater, too long pants

  • Furniture - e.g., a chair with a wobbly leg, stool missing grippy bottoms

  • Toys - e.g., flat ball, yo-yo with a broken string, singing bear who no longer sings

  • Wireless items - e.g., photo frames, cracked spatula, broken crate

  • Bicycles - e.g., flat tire, loose reflector, moving seat post, squeaky brakes

 

What Don't We Repair?

We don't repair any gasoline type items as well as hazardous items thaat might include asbestos.
We also don't tailor any clothing just repair them!

 

What Do We Charge For Repairs?

We don't charge for repairs, giving advice or taking the time to repair the item. If we don't carry a common part you may be required to pay for said part yourself and bring it into us to be repair free of charge.
We do collect donations to help cover the costs of running the organization; which more info can be found about that below

 

How Big of Item Can You Bring in?

If you can carry it to our location and through the doors we are happy to assess it!

 

Do We Offer a Warranty on Repairs?

We do not offer any warranty or guarantee. We are not liable for any repairs carried out by our volunteers or yourself and the functionality of the product in our presence or into the future at your home

 

Do I Need to Stay With The Item Being Repaired?

Yes! You have to stay with the item as it is being repaired. We encourage people to take part in the repair process although that is not mandatory.

 

What If an Item Is Unrepairable?

Its on you to responsibly recycle/dispose of that item. We may take donations of the broken item but thats on a case by case basis and is not guaranteed!

 

Can I Bring My Dog or Children With Me?

Yes! As long as the dog is well behaved and on a leash at all times it is okay. Parents and guardians are responsible for their pets and children at all times and the repair cafe and venue are not liable for them.

 

Are You Guys Wheelchair Accessable?

Yes! The St. Andrews United Church is wheelchair accessable and we have taken great care to make sure our venue indoors is accessable by all!

 

 

 

 

If one of your questions isn't answered here we are happy to answer it! You can email us, reach out on social media or fill out the message box below and we will get back to you as soon as possible!